News

SNCF Connect X Alcemon - April 2025
10 April 2025
Replays / Collab' of the month
[REPLAY]: How does AI.ssisting advisors on conversational channels improve customer satisfaction?
During Jeudis de La Retail Tech #26, Caroline Fleygnac, Responsable projets et outils relation Client, Charlotte Percher-Brard, Responsable Data Science - SNCF Connect and Charles Doxuan, CECO - Alcméon gave us the pleasure of going back over the keys to their successful collaboration.
Want to showcase your collaborative projects between technology partners and retailers? Join the Retail Tech community!