Customer Care playbook

Discover the Keyrus X Zendesk white paper

Retail Tech is much more than just a passing trend; it represents the new frontier of innovation in the retail sector.

Keyrus, in partnership with Zendesk, a provider of innovative customer relationship management solutions, is proud to present this book exploring the impact of technology and artificial intelligence on the customer experience in the retail world.

In an industry where every interaction counts, how can AI enrich, not diminish, the quality of the customer experience?

Through a series of evocative chapters, we discover how Retail Tech, powered by solutions like those from Zendesk, is transforming the retail landscape. From the importance of rapid response to the creation of immersive conversational experiences, every aspect of customer interaction is scrutinized.

Find the main sections of the white paper and the download at the bottom of the page.

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