The French and artificial intelligence

Consumer figures of the month -OpinionWay x La Retail Tech survey

How do the French perceive the effects of AI on society and its impact by sector? What are their main expectations of this new technology to facilitate their purchases?

Every month, our partner OpinionWay asks the French a series of flash questions on the topic covered in our edition of Les Jeudis de La Retail Tech.

Here are the main findings of survey #14 on the French and artificial intelligence:

• While 54% of French people see AI as just another technology, 36% believe it will fundamentally change French society.
• The Top 3 sectors on which AI will have a positive impact according to the French:

  - Healthcare (62%)

  - Customer service quality in the retail sector (44%)

  - The Trade sector (40%)

• Finally, 83% of French people have at least one expectation in terms of AI to facilitate their purchasing act, primarily to benefit from the best prices (46%), secure payments (37% ) or avoid stock-outs (27%).

Full details are available for download.